:root {
    --ink: #0B0B0B;
    --ink-soft: #161616;
    --white: #FFFFFF;
    --paper: #FAFAF9;
    --mist: #F1F1F0;
    --line: #E4E4E2;
    --line-dark: #262626;
    --text: #3D3F42;
    --text-dark-bg: #C9CDD2;
    --orange: #FF5E00;
    --red: #D92B04;
    --amber: #FFAF00;
    --flame: linear-gradient(100deg, #D92B04 0%, #FF5E00 45%, #FFAF00 78%, #FFD84D 100%);
    --display: "Kanit", "Arial Black", sans-serif;
    --body: "Barlow", "Helvetica Neue", Arial, sans-serif;
    --radius: 12px;
  }
  * { margin: 0; padding: 0; box-sizing: border-box; }
  html { scroll-behavior: smooth; }
  @media (prefers-reduced-motion: reduce) { html { scroll-behavior: auto; } * { animation: none !important; transition: none !important; } }
  body { font-family: var(--body); font-size: 17px; line-height: 1.6; color: var(--text); background: var(--white); }
  img { max-width: 100%; display: block; }
  .wrap { max-width: 1140px; margin: 0 auto; padding: 0 24px; }

  h1, h2, h3 { font-family: var(--display); font-style: italic; font-weight: 800; text-transform: uppercase; line-height: 1.06; }
  .eyebrow { font-weight: 600; letter-spacing: .28em; text-transform: uppercase; font-size: 12.5px; color: var(--orange); margin-bottom: 10px; display: flex; align-items: center; gap: 10px; }
  .eyebrow::before { content: ""; width: 26px; height: 4px; border-radius: 2px; background: var(--flame); transform: skewX(-24deg); }
  .btn { display: inline-block; font-family: var(--body); font-weight: 700; letter-spacing: .06em; text-transform: uppercase; font-size: 14.5px; padding: 15px 28px; border-radius: 8px; text-decoration: none; transition: transform .15s ease, box-shadow .15s ease, background .15s ease; cursor: pointer; border: 0; }
  .btn-flame { background: var(--orange); color: #fff; }
  .btn-flame:hover { background: #E85400; transform: translateY(-1px); box-shadow: 0 8px 20px rgba(255,94,0,.28); }
  .btn-ghost { background: transparent; color: #fff; border: 2px solid rgba(255,255,255,.35); }
  .btn-ghost:hover { border-color: #fff; }
  .btn-dark { background: var(--ink); color: #fff; }
  .btn-dark:hover { background: #000; transform: translateY(-1px); }
  .btn:focus-visible, a:focus-visible { outline: 3px solid var(--amber); outline-offset: 2px; }

  /* ---------- top bar ---------- */
  .topbar { background: var(--ink); color: #9BA0A6; font-size: 13.5px; border-bottom: 1px solid var(--line-dark); }
  .topbar .wrap { display: flex; justify-content: space-between; align-items: center; min-height: 38px; gap: 16px; }
  .topbar a { color: #C9CDD2; text-decoration: none; }
  .topbar .area { color: #C9CDD2; }
  .topbar .area b { color: var(--amber); font-weight: 600; }

  /* ---------- header ---------- */
  header.site { background: var(--ink); position: sticky; top: 0; z-index: 50; box-shadow: 0 2px 14px rgba(0,0,0,.35); }
  header.site .wrap { display: flex; align-items: center; gap: 28px; min-height: 74px; }
  .brand { display: flex; align-items: center; gap: 12px; text-decoration: none; }
  .brand img { height: 52px; width: auto; }
  .brand span { font-family: var(--display); font-style: italic; font-weight: 700; text-transform: uppercase; color: #fff; font-size: 15px; line-height: 1.15; letter-spacing: .04em; }
  nav.main { margin-left: auto; display: flex; gap: 20px; }
  nav.main a { color: #D7DADE; text-decoration: none; font-weight: 600; font-size: 14px; letter-spacing: .02em; padding: 6px 0; border-bottom: 2px solid transparent; white-space: nowrap; }
  nav.main a:hover { color: #fff; border-bottom-color: var(--orange); }
  .head-phone { color: #fff; text-decoration: none; font-family: var(--display); font-style: italic; font-weight: 700; font-size: 16px; white-space: nowrap; }
  .head-cta { padding: 11px 18px; font-size: 13px; white-space: nowrap; }
  @media (max-width: 1130px) { .head-cta { display: none; } }
  .head-phone i { font-style: normal; color: var(--orange); }
  .burger { display: none; margin-left: auto; background: none; border: 0; width: 44px; height: 44px; cursor: pointer; }
  .burger span { display: block; height: 3px; background: #fff; margin: 5px 8px; border-radius: 2px; }

  /* ---------- nav dropdowns (Services / Locations) ---------- */
  .nav-item { position: relative; }
  .nav-item > a { display: block; }
  .nav-item .dropdown-toggle { display: none; }
  .nav-item .dropdown {
    display: none;
    position: absolute;
    top: 100%;
    left: 0;
    min-width: 220px;
    background: var(--ink);
    border: 1px solid var(--line-dark);
    border-radius: 8px;
    padding: 8px 0;
    box-shadow: 0 12px 28px rgba(0,0,0,.35);
    z-index: 60;
  }
  .nav-item:hover .dropdown { display: block; }
  .nav-item .dropdown a {
    display: block;
    padding: 10px 18px;
    color: #D7DADE;
    font-size: 13.5px;
    font-weight: 600;
    border-bottom: none;
    white-space: nowrap;
  }
  .nav-item .dropdown a:hover { color: #fff; background: var(--ink-soft); border-bottom-color: transparent; }

  /* ---------- hero ---------- */
  .hero {
    background:
      linear-gradient(95deg, rgba(11,11,11,.86) 0%, rgba(11,11,11,.6) 38%, rgba(11,11,11,.22) 70%, rgba(11,11,11,.04) 100%),
      var(--ink) url("hero-bg2.jpg") center right / cover no-repeat;
    color: #fff; overflow: hidden; position: relative;
  }
  .hero .wrap { display: grid; grid-template-columns: 1.08fr .92fr; gap: 52px; align-items: center; padding-top: 44px; padding-bottom: 50px; }
  .hero .wrap > div:first-child { max-width: 640px; }

  /* glass estimate form over the hero image */
  .hero-form {
    background: rgba(15,15,15,.26);
    -webkit-backdrop-filter: blur(5px);
    backdrop-filter: blur(5px);
    border: 1px solid rgba(255,255,255,.16);
    border-radius: var(--radius);
    padding: 20px 24px 22px;
    box-shadow: 0 20px 50px rgba(0,0,0,.35);
  }
  .hero-form h3 { color: #fff; font-size: 20px; letter-spacing: .02em; }
  .hero-form .hf-sub { color: var(--text-dark-bg); font-size: 13.5px; margin-top: 2px; }
  .hero-form label { display: block; color: #E8EAEC; font-weight: 600; font-size: 12.5px; letter-spacing: .07em; text-transform: uppercase; margin: 9px 0 4px; }
  .hero-form input, .hero-form select, .hero-form textarea {
    width: 100%; font-family: var(--body); font-size: 15px; color: #fff;
    background: rgba(255,255,255,.10); border: 1.5px solid rgba(255,255,255,.22);
    border-radius: 8px; padding: 9px 12px;
  }
  .hero-form input::placeholder, .hero-form textarea::placeholder { color: rgba(255,255,255,.5); }
  .hero-form input:focus, .hero-form select:focus, .hero-form textarea:focus { outline: none; border-color: var(--amber); background: rgba(255,255,255,.16); }
  .hero-form select option { color: #111; }
  .hero-form .btn { width: 100%; margin-top: 14px; padding: 13px 20px; }
  .hero-form .fine { color: rgba(255,255,255,.55); font-size: 12px; margin-top: 8px; text-align: center; }
  .hero-form p { color: var(--text-dark-bg); }
  .hero h1 { font-size: clamp(38px, 5.4vw, 62px); color: #fff; }
  .hero h1 .flame-text { color: transparent; background: var(--flame); -webkit-background-clip: text; background-clip: text; }
  .hero p.sub { margin: 18px 0 26px; max-width: 520px; color: var(--text-dark-bg); font-size: 18px; }
  .hero .ctas { display: flex; gap: 14px; flex-wrap: wrap; }
  .hero .chips { display: flex; gap: 10px 26px; flex-wrap: wrap; margin-top: 30px; font-size: 13.5px; font-weight: 600; letter-spacing: .14em; text-transform: uppercase; color: #E8EAEC; }
  .hero .chips span { display: flex; align-items: center; gap: 9px; }
  .hero .chips .dot { width: 7px; height: 7px; border-radius: 50%; background: var(--orange); }

  /* ---------- sections ---------- */
  section { padding: 78px 0; }
  .sec-head { max-width: 640px; margin-bottom: 40px; }
  .sec-head h2 { font-size: clamp(28px, 3.6vw, 40px); color: var(--ink); }
  .sec-head p { margin-top: 10px; }
  .bg-paper { background: var(--paper); border-top: 1px solid var(--line); border-bottom: 1px solid var(--line); }

  /* services */
  .svc-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 20px; }
  .svc { background: #fff; border: 1px solid var(--line); border-radius: var(--radius); padding: 26px 26px 22px; transition: box-shadow .18s ease, transform .18s ease; display: flex; flex-direction: column; }
  .svc:hover { box-shadow: 0 14px 34px rgba(11,11,11,.09); transform: translateY(-3px); }
  .svc .ic { width: 46px; height: 46px; border-radius: 10px; background: #FFF1E8; display: grid; place-items: center; margin-bottom: 16px; }
  .svc .ic svg { width: 24px; height: 24px; stroke: var(--orange); stroke-width: 2; fill: none; stroke-linecap: round; stroke-linejoin: round; }
  .svc h3 { font-size: 18px; color: var(--ink); margin-bottom: 8px; letter-spacing: .02em; }
  .svc p { font-size: 15px; flex: 1; }
  .svc a { margin-top: 14px; font-weight: 700; font-size: 13.5px; letter-spacing: .1em; text-transform: uppercase; color: var(--orange); text-decoration: none; }
  .svc a:hover { color: var(--red); }

  /* why */
  .why-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 20px; }
  .why { background: #fff; border: 1px solid var(--line); border-radius: var(--radius); padding: 24px; }
  .why .num { font-family: var(--display); font-style: italic; font-weight: 800; font-size: 15px; color: transparent; background: var(--flame); -webkit-background-clip: text; background-clip: text; margin-bottom: 8px; }
  .why h3 { font-size: 17px; color: var(--ink); margin-bottom: 6px; }
  .why p { font-size: 14.5px; }

  /* owner */
  .owner .wrap { display: grid; grid-template-columns: .9fr 1.1fr; gap: 48px; align-items: center; }
  .owner-photo { position: relative; }
  .owner-photo img { border-radius: var(--radius); box-shadow: 0 18px 44px rgba(11,11,11,.18); }
  .owner-badge { position: absolute; bottom: -18px; right: -12px; background: var(--ink); color: #fff; border-radius: 10px; padding: 12px 18px; font-family: var(--display); font-style: italic; font-weight: 700; text-transform: uppercase; font-size: 14px; box-shadow: 0 10px 24px rgba(0,0,0,.3); }
  .owner-badge i { font-style: normal; color: var(--amber); }
  .owner h2 { font-size: clamp(28px, 3.6vw, 38px); color: var(--ink); margin-bottom: 14px; }
  .owner p { margin-bottom: 14px; }
  .owner .sig { font-family: var(--display); font-style: italic; font-weight: 700; text-transform: uppercase; color: var(--ink); font-size: 17px; margin-top: 6px; }
  .owner .sig i { font-style: normal; color: var(--orange); }

  /* contractors band */
  .gc { background: var(--ink); color: #fff; position: relative; overflow: hidden; }
  .gc::after { content: ""; position: absolute; right: -140px; top: -60px; width: 480px; height: 260px; background: var(--flame); transform: skewX(-24deg) rotate(-8deg); opacity: .16; border-radius: 24px; pointer-events: none; }
  .gc .wrap { display: grid; grid-template-columns: 1.2fr .8fr; gap: 40px; align-items: center; position: relative; z-index: 1; }
  .gc h2 { color: #fff; font-size: clamp(26px, 3.4vw, 38px); margin-bottom: 12px; }
  .gc p { color: var(--text-dark-bg); max-width: 560px; }
  .gc ul { list-style: none; margin-top: 18px; display: grid; grid-template-columns: 1fr 1fr; gap: 10px 24px; }
  .gc li { padding-left: 26px; position: relative; color: #E8EAEC; font-weight: 500; font-size: 15.5px; }
  .gc li::before { content: "✓"; position: absolute; left: 0; color: var(--amber); font-weight: 700; }
  .gc .call { text-align: center; background: var(--ink-soft); border: 1px solid var(--line-dark); border-radius: var(--radius); padding: 34px 26px; }
  .gc .call .label { font-size: 13px; letter-spacing: .24em; text-transform: uppercase; font-weight: 600; color: var(--text-dark-bg); margin-bottom: 10px; }
  .gc .call a.phone { font-family: var(--display); font-style: italic; font-weight: 800; font-size: clamp(26px, 3vw, 34px); color: #fff; text-decoration: none; display: flex; justify-content: center; align-items: center; gap: 10px; }
  .gc .call a.phone .dot { width: 8px; height: 8px; border-radius: 50%; background: var(--orange); }
  .gc .call .btn { margin-top: 18px; }

  /* reviews */
  .rev-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 20px; }
  .rev { background: #fff; border: 1px solid var(--line); border-radius: var(--radius); padding: 26px; }
  .rev .stars { color: var(--amber); letter-spacing: 3px; font-size: 15px; margin-bottom: 12px; }
  .rev p { font-size: 15.5px; font-style: italic; }
  .rev .who { margin-top: 14px; font-weight: 700; color: var(--ink); font-size: 14.5px; text-transform: uppercase; letter-spacing: .08em; }
  .rev .who span { display: block; font-weight: 500; color: var(--text); text-transform: none; letter-spacing: 0; font-size: 13.5px; }
  .rev-note { margin-top: 18px; font-size: 14px; color: #8A8E93; }

  /* work / gallery */
  .work-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 16px; }
  .work-grid .tile { border-radius: var(--radius); overflow: hidden; aspect-ratio: 4 / 3; position: relative; border: 1px solid var(--line); }
  .tile img { width: 100%; height: 100%; object-fit: cover; }
  .tile .cap { position: absolute; left: 0; right: 0; bottom: 0; background: linear-gradient(transparent, rgba(0,0,0,.72)); color: #fff; font-size: 13px; font-weight: 600; padding: 26px 12px 10px; }
  .tile.swatch { display: grid; place-items: center; color: #fff; font-family: var(--display); font-style: italic; font-weight: 700; text-transform: uppercase; font-size: 15px; text-align: center; padding: 12px; }
  .sw-1 { background: linear-gradient(145deg, #24313F, #45586B); }
  .sw-2 { background: linear-gradient(145deg, #8C9784, #B9C0AE); color: #2E3328 !important; }
  .sw-3 { background: linear-gradient(145deg, #A8552F, #D97B4A); }

  /* area */
  .area-chips { display: flex; flex-wrap: wrap; gap: 12px; }
  .area-chips span, .area-chips a { background: #fff; border: 1px solid var(--line); border-radius: 999px; padding: 9px 20px; font-weight: 600; font-size: 14.5px; color: var(--ink); text-decoration: none; transition: border-color .15s ease, color .15s ease; }
  .area-chips a:hover { border-color: var(--orange); color: var(--orange); }
  .area-chips span.hq, .area-chips a.hq { background: var(--ink); color: #fff; border-color: var(--ink); }
  .area-chips span.hq i, .area-chips a.hq i { font-style: normal; color: var(--amber); }

  /* city-page local intro */
  .local-intro { max-width: 760px; }
  .local-intro p { margin-bottom: 14px; }
  .svc-list { list-style: none; margin-top: 8px; }

  /* city-page service list — 3 rotating treatments so no two city pages (or the homepage grid) look identical */
  .svc-list--pills { display: flex; flex-wrap: wrap; gap: 10px; }
  .svc-list--pills a {
    display: inline-block; padding: 9px 18px; border: 1.5px solid var(--ink); border-radius: 999px;
    color: var(--ink); font-weight: 600; font-size: 14px; text-decoration: none;
    transition: background .15s ease, color .15s ease, border-color .15s ease;
  }
  .svc-list--pills a:hover { background: var(--orange); border-color: var(--orange); color: #fff; }

  .svc-list--ledger { counter-reset: svc; border-top: 1px solid var(--line); }
  .svc-list--ledger li { counter-increment: svc; border-bottom: 1px solid var(--line); }
  .svc-list--ledger a {
    display: flex; align-items: center; gap: 16px; padding: 14px 4px;
    color: var(--ink); font-weight: 600; font-size: 15.5px; text-decoration: none;
  }
  .svc-list--ledger a::before {
    content: counter(svc, decimal-leading-zero); font-family: var(--display); font-style: italic;
    color: rgba(11,11,11,.18); font-size: 20px; min-width: 32px;
  }
  .svc-list--ledger a::after {
    content: "→"; margin-left: auto; color: var(--orange); opacity: 0;
    transform: translateX(-6px); transition: opacity .15s ease, transform .15s ease;
  }
  .svc-list--ledger a:hover { color: var(--orange); }
  .svc-list--ledger a:hover::after { opacity: 1; transform: translateX(0); }

  .svc-list--accent { display: grid; grid-template-columns: 1fr 1fr; gap: 4px 24px; }
  .svc-list--accent a {
    display: block; padding: 10px 0 10px 16px; border-left: 3px solid var(--orange);
    color: var(--ink); font-weight: 600; font-size: 14.5px; text-decoration: none;
    transition: border-color .15s ease, color .15s ease, background .15s ease;
  }
  .svc-list--accent a:hover { background: var(--paper); color: var(--orange); }
  @media (max-width: 560px) { .svc-list--accent { grid-template-columns: 1fr; } }

  /* estimate */
  .est .wrap { display: grid; grid-template-columns: 1.05fr .95fr; gap: 48px; align-items: start; }
  .est form { background: #fff; border: 1px solid var(--line); border-radius: var(--radius); padding: 30px; box-shadow: 0 14px 40px rgba(11,11,11,.07); }
  .est label { display: block; font-weight: 600; font-size: 13.5px; letter-spacing: .06em; text-transform: uppercase; color: var(--ink); margin: 16px 0 6px; }
  .est input, .est select, .est textarea { width: 100%; font-family: var(--body); font-size: 16px; padding: 12px 14px; border: 1.5px solid var(--line); border-radius: 8px; background: var(--paper); color: var(--ink); }
  .est input:focus, .est select:focus, .est textarea:focus { outline: none; border-color: var(--orange); background: #fff; }
  .est .btn { width: 100%; margin-top: 22px; }
  .est .fine { font-size: 13px; color: #8A8E93; margin-top: 12px; text-align: center; }
  .est-info h2 { font-size: clamp(28px, 3.6vw, 38px); color: var(--ink); margin-bottom: 14px; }
  .est-info .big-phone { font-family: var(--display); font-style: italic; font-weight: 800; font-size: clamp(30px, 4vw, 44px); color: var(--ink); text-decoration: none; display: flex; align-items: center; gap: 12px; margin: 18px 0; }
  .est-info .big-phone .dot { width: 10px; height: 10px; border-radius: 50%; background: var(--orange); }
  .est-info ul { list-style: none; margin-top: 12px; }
  .est-info li { padding: 7px 0 7px 28px; position: relative; }
  .est-info li::before { content: "✓"; position: absolute; left: 0; color: var(--orange); font-weight: 700; }

  /* footer */
  footer { background: var(--ink); color: #9BA0A6; padding: 60px 0 30px; }
  .foot-grid { display: grid; grid-template-columns: 1.3fr 1fr 1fr 1fr; gap: 36px; padding-bottom: 36px; border-bottom: 1px solid var(--line-dark); }
  .foot-grid img { height: 78px; width: auto; margin-bottom: 14px; }
  .foot-grid h4 { font-family: var(--display); font-style: italic; font-weight: 700; text-transform: uppercase; color: #fff; font-size: 15px; margin-bottom: 14px; letter-spacing: .04em; }
  .foot-grid a { display: block; color: #9BA0A6; text-decoration: none; padding: 4px 0; font-size: 14.5px; }
  .foot-grid a:hover { color: #fff; }
  .foot-grid p { font-size: 14.5px; }
  .foot-bottom { display: flex; justify-content: space-between; align-items: center; gap: 16px; flex-wrap: wrap; padding-top: 24px; font-size: 13.5px; }
  .foot-phone { font-family: var(--display); font-style: italic; font-weight: 800; font-size: 24px; color: #fff; text-decoration: none; display: flex; align-items: center; gap: 9px; }
  .foot-phone .dot { width: 7px; height: 7px; border-radius: 50%; background: var(--orange); }

  /* cta band between sections */
  .band { background: var(--ink); color: #fff; padding: 44px 0; }
  .band .wrap { display: flex; align-items: center; justify-content: space-between; gap: 24px; flex-wrap: wrap; }
  .band h2 { color: #fff; font-size: clamp(22px, 3vw, 30px); }
  .band h2 i { font-style: italic; color: transparent; background: var(--flame); -webkit-background-clip: text; background-clip: text; }

  @media (max-width: 960px) {
    .hero .wrap, .owner .wrap, .gc .wrap, .est .wrap { grid-template-columns: 1fr; }
    .hero { background: linear-gradient(rgba(11,11,11,.72), rgba(11,11,11,.66)), var(--ink) url("hero-bg2.jpg") center / cover no-repeat; }
    .hero .wrap { padding-top: 64px; padding-bottom: 72px; gap: 40px; }
    .svc-grid { grid-template-columns: 1fr 1fr; }
    .why-grid { grid-template-columns: 1fr 1fr; }
    .work-grid { grid-template-columns: 1fr 1fr; }
    .foot-grid { grid-template-columns: 1fr 1fr; }
    nav.main { display: none; position: absolute; top: 74px; left: 0; right: 0; background: var(--ink); flex-direction: column; gap: 0; padding: 10px 24px 20px; border-top: 1px solid var(--line-dark); }
    nav.main.open { display: flex; }
    nav.main a { padding: 12px 0; border-bottom: 1px solid var(--line-dark); }
    .burger { display: block; }
    .head-cta, .head-phone { display: none; }
    .topbar .hours { display: none; }

    .nav-item > a { padding-right: 40px; }
    .nav-item:hover .dropdown { display: none; }
    .nav-item .dropdown-toggle {
      display: inline-flex;
      align-items: center;
      justify-content: center;
      position: absolute;
      right: 0;
      top: 6px;
      width: 36px;
      height: 36px;
      background: none;
      border: 0;
      color: #D7DADE;
      cursor: pointer;
      font-size: 12px;
    }
    .nav-item .dropdown-toggle span { display: inline-block; transition: transform .15s ease; }
    .nav-item.expanded .dropdown-toggle span { transform: rotate(180deg); }
    .nav-item .dropdown {
      position: static;
      background: none;
      border: 0;
      box-shadow: none;
      padding: 0 0 0 16px;
    }
    .nav-item.expanded .dropdown { display: block; }
    .nav-item .dropdown a { padding: 10px 0; border-bottom: 1px solid var(--line-dark); }
  }
  @media (max-width: 560px) {
    .svc-grid, .why-grid, .rev-grid, .work-grid { grid-template-columns: 1fr; }
    .gc ul { grid-template-columns: 1fr; }
    section { padding: 56px 0; }
  }

/* ---------- service page: breadcrumb + mini hero ---------- */
.breadcrumb { font-size: 13px; color: #8A8E93; margin-bottom: 18px; }
.breadcrumb a { color: var(--orange); text-decoration: none; font-weight: 600; }
.breadcrumb a:hover { text-decoration: underline; }

.svc-hero { background: var(--ink); color: #fff; padding: 54px 0 46px; }
.svc-hero h1 { color: #fff; font-size: clamp(30px, 4.4vw, 46px); }
.svc-hero p.sub { color: var(--text-dark-bg); max-width: 640px; margin-top: 14px; font-size: 17px; }
.svc-hero .ctas { margin-top: 24px; display: flex; gap: 14px; flex-wrap: wrap; }

/* ---------- signs you need it ---------- */
.signs-grid { display: grid; grid-template-columns: repeat(2, 1fr); gap: 14px; }
.signs-grid li { list-style: none; background: #fff; border: 1px solid var(--line); border-radius: var(--radius); padding: 16px 18px 16px 44px; position: relative; font-weight: 500; font-size: 15px; }
.signs-grid li::before { content: "!"; position: absolute; left: 16px; top: 16px; width: 20px; height: 20px; border-radius: 50%; background: var(--flame); color: #fff; font-family: var(--display); font-weight: 800; font-size: 13px; display: grid; place-items: center; }

/* ---------- process steps ---------- */
.process-list { counter-reset: step; display: grid; gap: 18px; list-style: none; }
.process-list li { display: flex; gap: 18px; align-items: flex-start; }
.process-list li::before { counter-increment: step; content: counter(step); flex: 0 0 auto; width: 36px; height: 36px; border-radius: 50%; background: var(--ink); color: #fff; font-family: var(--display); font-style: italic; font-weight: 700; display: grid; place-items: center; font-size: 15px; }
.process-list .step-body h4 { font-family: var(--display); font-style: italic; font-weight: 700; text-transform: uppercase; color: var(--ink); font-size: 16px; margin-bottom: 4px; }
.process-list .step-body p { font-size: 15px; }

/* ---------- timeline & cost card ---------- */
.tc-card { background: #fff; border: 1px solid var(--line); border-radius: var(--radius); padding: 24px 26px; display: grid; grid-template-columns: 1fr 1fr; gap: 20px; }
.tc-card div h4 { font-family: var(--display); font-style: italic; font-weight: 700; text-transform: uppercase; color: var(--orange); font-size: 13px; letter-spacing: .08em; margin-bottom: 6px; }
.tc-card div p { font-size: 15.5px; color: var(--ink); font-weight: 600; }

/* ---------- faq ---------- */
.faq-item { border-bottom: 1px solid var(--line); padding: 18px 0; }
.faq-item h4 { font-family: var(--display); font-style: italic; font-weight: 700; color: var(--ink); font-size: 16.5px; margin-bottom: 8px; }
.faq-item p { font-size: 15px; }

@media (max-width: 640px) {
  .signs-grid, .tc-card { grid-template-columns: 1fr; }
}